State of Delaware MSP Program Information for Suppliers
Welcome Suppliers to the State of Delaware MSP Program
Refer back to this page for up-to-date information regarding the Delaware MSP Program for IT Staff Augmentation.
The State of Delaware has selected Knowledge Services as its Managed Service Provider (MSP) for IT Staff Augmentation Services. The Knowledge Services MSP Program is referred to as 'DEMSP' and delivers solutions to help manage sourcing, tracking, reporting and invoicing of IT Staff Augmentation Services.
As part of our MSP solution, Knowledge Services utilizes the dotStaff™ system to optimize and manage the staff augmentation process. Through this platform, open competition assures supplier equality and fair access to business opportunities.
Registration Information
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Step 1: Master Services Agreement (MSA)
Master Services Agreement (MSA) IT Staff Augmentation
Master Services Agreement (MSA) IT SOW
Use the links above to access the MSAs for IT Staff Augmentation and IT SOW Projects. This link will guide you through the necessary information needed in the MSA. Once the required fields are completed and submitted, the MSA will be sent directly to Knowledge Services. Once the agreement is fully executed, you will receive a copy of the MSA for your records.
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Step 2: Certificate of Insurance (COI)
Click here to access a sample Certificate of Insurance (COI)
At the time of MSA submission, you must attach a Certificate of Insurance naming Knowledge Services as Additional Insured, and Knowledge Services and the State as Certificate Holders, in accordance with the coverage limits outlined in the MSA document. Failure to do so will prevent your company from being added to the DEMSP IT SOW program supplier list. Please reference the sample certificate for the standard insurance requirements for the State of Delaware.
On the COI, complete the Certificate Holder field as follows:
Knowledge Services and the State of Delaware
9800 Crosspoint Boulevard
Indianapolis, IN 46256Please contact the State of Delaware MSP team with any difficulties referencing this information.
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Step 3: W-9 Form
Click here to access a W-9 Form
In addition to the COI, a W-9 form must be completed, signed, and attached to the MSA at the time of submission.
Program Documents
dotStaff™ Product Guides
Onboarding Forms + Instructions
Program Benefits
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Local, experienced Program Team providing single point of contact
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Greater quantity of opportunities with clear requirements outlined
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Ability to maintain and cultivate new relationships with managers and agencies
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Cash flow visibility provides access to payment statuses
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Business intelligence & reporting
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Web-based requisition workflow for candidate submission, time entry, time approval & invoicing
Standardized Workflow
The Knowledge Services Program Team is responsible for managing the entire temporary staffing process. Below is an overview of the full-service requisition workflow:
Contact Us
demsp@knowledgeservices.com